Retail Collections

Our FDCPA- compliant, experienced collections staff works for you to recover past due & charged off retail debt. Our retail collections practice operates independently from our commercial collections practice to ensure compliance with the special laws that govern the collection of consumer debt. This also enables the Retail Department to better address the special needs of our clients' retail collection practices including accounting, batch remitting and reporting, computerized statistics updates, etc.

Our technology infrastructure helps us accelerate the collection process and assess the best options for each situation. We are capable of adjusting to the particular needs of any client. Our standard retail collection rates:

  Days Past Due
Collection Rate*
  0 - 60
20%
  60 - 120
25%
  120 - 180
30%
  180 - 360
35%
  360+
40%

In the event collection negotiations are unsuccessful, we offer these additional services through our affiliates and partners:

  • Litigation/Replevin
  • Repossession
  • Deficiency Judgments
  • Deficiency Collection

Litigation is managed for a contingency fee, plus court costs.
* Rates negotiable based on volume and age of debts.

Speak with a representative:
Step 1
Collections

Were you contacted by us? We may have contacted you in the attempt to collect a debt. E-mail or call 1-877-423-5557
Step 2
Clients

Need to place an account? Download the collections placement form or e-mail  
a sales representative. 
Step 3
Information

Do you have a general question about our services or rates? E-mail us for a free quote.
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